Remember those sci-fi movies where robots do all our work while humans kick back with margaritas on the beach? Well, we are not quite there yet, BUT something fascinating is happening in the world of software development. AI tools like GitHub Copilot, ChatGPT, and others have quietly slipped into developers' workstations, and they are making waves.

Ever feel like keeping up with customer inquiries and day-to-day tasks is a never-ending race? You're not alone. As businesses grow and customer expectations rise, delivering fast, personalized support—while still staying efficient—can be tough. That’s where AI agents come in. Think of them as smart digital assistants that can chat with your customers, answer questions, and even get things done behind the scenes.

Artificial Intelligence (AI) has rapidly become an essential component in the tech industry, revolutionizing the way companies operate and innovate. At Sibasi Ltd, we have embraced AI to streamline processes, enhance productivity, and deliver superior services to our clients. Today, in this blog, we will explore how AI has been integrated into our operations, focusing on two primary use cases:  Copilot for employee needs and the integration of Gemini into our products.