Approval Workflow Management System - Administrators: Core Features

awms admin setup

1. Workflow Management

Admins can create, modify, and manage workflows to match their organization’s approval processes. Each workflow consists of multiple stages, where different approvers take action.

Capabilities:

  • Define multiple workflows for different request types
  • Set approval stages with unique conditions
  • Assign default approvers or dynamic role-based approvers

 2. Stage & Role Customization

Each workflow is made up of approval stages, and AWMS provides fine-grained control over who approves what.

Capabilities:

  • Configure approval sequences (e.g., Supervisor → Manager → Director)
  • Set conditional approval logic based on request type
  • Define automatic escalations for delayed approvals
    awms stages

3. Real-Time Tracking & Audit Logs

Transparency is a key concern for organizations. Admins have access to a full audit trail, ensuring that no approval request goes untracked.

Capabilities:

  • View real-time approval statuses
  • Track who approved, rejected, or modified a request
  • Export approval logs for compliance and reporting

4. User & Role Management

Admins can assign, remove, or modify user roles, ensuring the right people have access to approve requests.

Capabilities:

  • Define user roles (Requester, Approver, Admin, Super Admin)
  • Grant or restrict access to approval workflows
  • Manage permissions dynamically through Microsoft 365 integration

5. Notifications & Reminders

AWMS ensures that no request is lost in a backlog by providing automated notifications to approvers and requesters.

Capabilities:

  • Send automated emails for pending approvals
  • Notify requesters when their approval status changes

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