Marketing

How AI Is Challenging the World of Digital Marketing Annette Nyambura Wed, 04/30/2025 - 07:55
How AI Is Challenging the World of Digital Marketing

The digital marketing world is undergoing a revolution—and AI is both the catalyst and the disruptor. From personalized recommendations to predictive analytics, AI isn’t just helping marketers work better. It’s redefining the rules of the game.

Discover how artificial intelligence is disrupting digital marketing—from automating content creation to challenging brand authenticity—and what marketers must do to adapt.

Tech Support Tales: Confessions of a Customer Service Superhero Esther Gicheru Mon, 04/28/2025 - 00:37
Customer Service Agent

Ever wonder what it’s like to be the calm in the digital storm? The voice of reason when a system crashes? Welcome to the world of IT customer service—where every call is an adventure, every ticket is a mystery, and coffee is a food group.

Capeless, But Crucial: The Power of IT Customer Service Agents Esther Gicheru Thu, 04/17/2025 - 17:50
Customer Service Agent

In today’s tech-driven world, the role of a customer service agent in an IT company is more powerful than ever. You're not just answering calls or replying to emails — you’re the bridge between complex technology and real people who need solutions, fast. 

How to overcome a Creative Block Annette Nyambura Thu, 04/10/2025 - 11:53
Creative Blocks in Marketing

We’ve all been there—that frustrating stretch where ideas run dry, motivation dips, and even the simplest creative task feels like pushing a boulder uphill. Whether you're part of a fast-paced marketing team or working solo on high-stakes deliverables, creative blocks can feel like the momentum killer no one saw coming.

But here's the truth: creative blocks are not a sign of failure—they’re part of the process. The challenge isn’t avoiding them, but knowing how to bounce back.

The Psychology of Buyers: What Actually Makes Them Pay? Annette Nyambura Tue, 03/25/2025 - 13:00
The psychology of buyers

Why do some people see an ad or visit a website and immediately make a purchase, while others hesitate, browse, and leave? Understanding the psychology behind buying decisions is key to crafting marketing strategies that convert interest into revenue.

At Sibasi, we’ve seen firsthand that buyers don’t just pay for products—they pay for solutions, trust, and value. Here’s what actually drives people to make a purchase, especially in the tech industry.

The Power of Social Media: A Marketing Expert’s Perspective Annette Nyambura Mon, 02/24/2025 - 09:58
The power of social media

Social media has revolutionized the way businesses connect with their audiences. From global brands to small startups, the power of social platforms in shaping consumer behavior, driving engagement, and increasing revenue is undeniable. As a marketing expert, I have witnessed firsthand how businesses leverage social media to achieve remarkable results. This blog will explore the profound impact of social media, real-world success stories, and how Sibasi integrates these platforms to help businesses thrive.

How We Reached 15,000 Downloads on EBM Suite Apps

We Reached 15,000 Downloads: A Year in Review

As we celebrate reaching 15,000 downloads, we wanted to take a moment to reflect on the journey that got us here. In this blog post, we’ll share the strategies that helped us grow, the challenges we overcame, and the valuable lessons we learned along the way.

Introduction

Nuggets from Marketing Gurus - Decoding Contagious by Jonah Berger Annette Nyambura Mon, 06/03/2024 - 10:15
What marketing experts are actually saying? ~Written by Annette Irungu

Have you ever wondered why some products become cultural sensations while others fade into obscurity? In Jonah Berger's captivating book, Contagious, he delves into the science behind why things catch on.

Why Don't People Just Buy Based on Logic?